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What’s Up MAC?
Have you heard the phrase “just submit a Mac order to make changes to a service” but you’re not really sure of what a MAC order is? To add to the long list of acronyms and abbreviations, “MAC” is...
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Wrap Up Changes With Post-Sales Provisioning
After your DSCI services have been installed, you may find you need to make some changes. Just like making a list and checking it twice, post-sales provisioning will go smoothly when you have all the...
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How Do I…
Now that your DSCI service is up and running, there may be a few questions that pop up from time to time. DSCI has an extensive library of documentation (located on our website), but sometimes you just...
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I Love Downtime… Said No One Ever
Below is a short list of comments that have never been spoken. “Yay, it’s Monday morning!” “I’m so glad to get that pesky weekend behind us so we can get back to work!” “I don’t want any vacation time...
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Help! I Locked Myself Out of My Voicemail!
We have all been there. You’re trying to enter your voicemail password and it gets denied, but you’re sure you’re entering the correct one. Then you start to second-guess yourself. Did it start with a...
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How to Add New UCx Users
By now you have heard the buzz about DSCI’s UCx Hosted Unified Communications Service. Like any new technology, such as a smartphone or Ultra HD TV, you may be thinking: That’s so cool! How do I get...
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Meet the DSCI Post Sales Team!
If you are an existing DSCI customer, you have most likely spoken to one of our Post Sales team members when processing a move, add, or change (MAC) your service. But it’s nice to put a face to the...
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